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Our Delivery Process

All of our products are made to order, and you may also find a note on the product page about the expected time before it will be possible to ship it. Our delivery time is divided into two parts (Processing Time + Shipping Time).



Processing Time: 

We process orders on demand just for you. Therefore, it takes 5 to 7 days to create your items.Then you should add shipping times on top of that. We do our best to get your order in a timely manner. 

 

Shipping Time: 

The shipping time will depend on where you are located. The estimated shipping time is as follow:

  • USA: 5-10 Business Day
  • International: 11-20 Business Day

 

Order Tracking Information

A tracking number will also be sent to you on a separate email a few days after we have processed your order. In this email you’ll be able to find your order status and track your item as it makes its way to you. 

 

Our Shipping Rates

We only charge shipping on one off orders. For everything you order above $100 on Portsway, shipping is on us!

  • Domestic shipping (USA) for orders under $100: $6.95
  • International shipping for orders under $100: $9.95

 

Important

Please do help us ensure that your full address is correct when you order from our site. We want to ensure your item(s) gets delivered within the stipulated time.